Returns & Exchanges

At TAGRY, we want you to be completely satisfied with your premium audio experience. If you are not happy with your purchase, you can return your electronics within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our dedicated support team via email or our online portal with your order number and the reason for the return.

2

Prepare Your Package

Ensure the device is securely packed in its original packaging, including all charging cases, cables, and ear tips.

3

Ship the Product

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our technicians inspect the returned unit, we will process your refund or dispatch your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing