Frequently Asked Questions

Everything you need to know about TAGRY audio and electronics.

What is the warranty period for TAGRY electronics?

All TAGRY products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary between 7-14 business days depending on the destination.

What is your return policy for open-box items?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.

Are TAGRY earbuds compatible with both iOS and Android?

Yes, our Bluetooth earbuds use universal pairing technology and are fully compatible with all iOS, Android, and Windows devices.

How can I track my package once it has shipped?

Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's tracking portal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure transactions.